Portrait of Clémence🎬 Internal mobility
3 words to sum-up your internal mobility?
Clémence: Opportunities. Great openings. Happiness.
What has been your career path at D-EDGE?
Clémence: So, I started 16 years ago to be precise. I started at Siriona Availpro and I was hired at te time to be in charge of new hotels. So that was everything to do with onboarding, training and so on. There were 20 of us at the time. After that, the next step was training, so training for both clients and also internal training. The company had started to grow, we went from 20 to 100. Then, I continued, I became Key Account Manager for accounts in France to manage all the client relationship side. After that, I evolved, I was Product Marketing Manager for a year. After that, the Availpro company merged with Fastbooking, so we became D-EDGE and I became Project Manager a bit over a year. Then, I switched to the Product side, becoming Product Specialist. Finally, my current position: so I am now Product Director for the part we call Product Expertise and Solution Center.
If you had to explain your new role to a 5-years-old in one sentence, what would it be?
Clémence: It's a cross-functional role, and it's about helping both the Sales teams and the Product teams. It's at the junction of the 2. So one, it's about talking to clients or prospects to understand what they want, what they want to do or what they need. Then to be able to translate what they want (into their hotel language or their own language) into a product language. And so, from there, to propose solutions, to build solutions with the Product & Tech teams.
What factors have favored your internal mobility?
Clémence: I think it also went hand in hand with the company's growth. I was lucky, you can see it that way because 16 years might seem long or short depending on how you look at it. I think the 16 years so far have passed relatively quickly because each time I had the opportunity to change role, to change scope and it always happened with managers support, they have always been present and have always given me this chance to be able to reinvent myself. It can just be about improving what I was doing in relation to all these roles.
What key skills did you develop in your past job and how do you think they are helping you in your new role?
Clémence: Where I've really improved is communication because I think at the beginning we all start with big preconceptions about we want things to happen, so you have to learn to temper that communication a bit. So that's, and it's always a super key element because the role is both about communication with internal people and also with external people. So that's something that's super important.
What impact has this internal mobility had on your professional and persona life?
Clémence: Frankly, I'm happy with where I've got to today and above all, I'm happy because the role as it exists today didn't exist at all. It's something that was created and that has grown with the needs of the company. It happened perhaps naturally I would see it as naturally. So it had perfectly accompanied my personal life alongside it.
What advice would you give to your colleagues?
Clémence: I say nothing ventured, nothing gained in any case! I think there are still quite a few great opportunities at D-EDGE. You should go and talk to people. I think it's not about looking at job descriptions : there's actually a great quality at D-EDGE which is that people are quiet kind, patient and that they're always up for it whether it's for a coffee or for a drink to discuss about what they do because we do have people who are quite passionate about their job. You definitely shouldn't hesitate to go and talk to them.
#PeopleFirst #OpenCommunication #GoBeyond #Adaptability