SIMPLY D-EDGE
Driven by a desire to satisfy the people we work with, we make daily efforts to simplify the day-to-day lives of our customers and our teams. Now that you know what our ambitions are, you should know that we also have a very clear idea of the appropriate conditions for achieving them.
Indeed, at D-EDGE we are convinced that our ambitions should not be achieved at any price. We firmly believe that our values guide our actions, define our identity and forge our success. More than just words, they reflect our day-to-day work and our corporate culture.
OUR VALUES
We value our colleagues as much as our customers and we provide a top-notch service to each other too. We trust each other and are kind & supportive, collaborating across teams and geographies for collective success. “It’s not my job” is not our mindset... Our strong community spirit, keenness and kindness is what allows us to be agile, take quick decisions and seize opportunities together.
It’s in everyone’s interests to share information openly and proactively, even when it may be difficult to hear or say. Sharing fosters trust. Nobody at D-EDGE hides information. We listen and are empowered to speak openly. Sharing information collaboratively & transparently is our way
We take care of our clients like they take care of their guests. Our job is to listen, analyse and provide the most ideal solution adapted to their objectives. Their business is complex so we seek to make their life easier by simplifying whatever we can: our products, our processes, our communication. Whatever our role in the company, we aim to surpass our client’s expectations.
In an increasingly unpredictable world, change is the only constant. In response we embrace the situations that arise, listen with an open-mind, and continually adapt. We are each empowered to dare & take intelligent risks: continuous learning & improvement is what D-EDGE is all about.
Daily translations of our values
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We regularly measure employee satisfaction via the eNPS
We have a tailor-made onboarding process that supports the new D-EDGER and his/her team
We have created a re-onboarding path for long leaves (maternity, paternity, parental leaves...) and propose work-life balance workshops
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We have rewarding rituals (award ceremonies, kudos…)
We promote internal mobility opportunities (discover some portraits →)
Our appraisal process is designed to be the fairest and enables both the employee and the manager to have their say (success is a team effort!)
Every month, the EXCOM shares the review to keep everyone informed of the objectives achieved or not and of major current projects
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We can volunteer for NGOs on working time
We implemented the OKR methodology for all services (more information about it →)
We always try to optimise the process and are eager to explore new ways to do our role, as illustrated by a sample of employee initiatives : Open Source initiative from a group of developers, the One-Click OTA Generic Implementation Audit or the Client Journey improvement project!
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We have switched to a hybrid work organisation and encourage asynchronous collaboration
D-EDGERs are encouraged to identify their areas for improvement and to devote time to developing their skills #Training #Mentoring
We organise every year a cross-teams Hackathon to stimulate the spirit of innovation and bring out innovative solutions in response to specific challenges
THOSE BENEFITS THAT MAKE A DIFFERENCE
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Up to 3 days of home office
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4 weeks of full remote
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Referral programme
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12 days of volunteering
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Employee rates at Accor hotels
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Local benefits
LIFE AT D-EDGE & CSR ENGAGEMENTS
DIVERSITY, EQUITY & INCLUSION
Diversity drives creativity and innovation, while equity ensures equal opportunities for all. We foster inclusion by creating a supportive environment where everyone can thrive. Each year, we produce our global diversity and inclusion barometer.
ENVIRONNEMENTAL POLICY
Our environmental policy focuses on reducing our carbon footprint through annual assessments. We’ve eliminated disposable dishes, adopted eco-friendly office supplies, and trained all D-EDGERs to implement the greenest practices.
HEALTH & QUALITY OF LIFE
We’ve conducted regular wellness surveys & mental health training and offered flexible home-office options.
Looking ahead, we will continue to promote health awareness and work to improve workplace conditions, ensuring the well-being of our employees remains a top priority.
SOLIDARITY & ENGAGEMENT
We provide D-EDGERs with 12 days annually for volunteering, support various social causes and encourage team-based community service.
Moving forward, we aim to enhance support for engagement ambassadors and promote solidarity activities during team-building events, further strengthening our commitment to making a positive impact together.
Dive into our actions
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We have zero tolerance towards any form of discrimination and are actively raising awareness through conferences (sexism, racism, homophobia). Reporting inappropriate behavior is strongly encouraged to ensure an inclusive workplace. We also strive to eliminate unjustified wage gaps and ensure parenthood is never a career obstacle for anyone. Our Executive Committee reflects our dedication to gender equality, with 5 men and 4 women. Discover our french Gender equality index →
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We encourage you to discover our 2021 results, 2022 results and 2024 results.
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We work hard, it's true, but personal life remains sacred! Here, no late meetings, nor emails at inappropriate hours. The right to disconnect is truly applied thanks to our global disconnect charter. Our hybrid work policy allows up to 3 days a week working from home, plus 4 weeks of fully remote work per year.
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We organised a series of online talks on the Mental Health topic (mindfulness, digital detox, selfcare, etc.)
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Very nice experience! I cooked with unsold food donated an 14 people came after to eat. Nice moment with different generation and different culture. Fanny, France
Proud to contribute to this beach clean up with my colleagues. There's still a lot of awareness and action to be taken to protect our beautiful beaches... but step by step, we'll get there. Louise, Spain
It is very rewarding to bring joy to someone isolated out there on the other side of the world. I'm very happy to be able to do my part to bring joy to the elderly who are isolated. Nicola, Singapore