Davidson - Technical Support Specialist 🎬
I'm a Technical Support Specialist at D-EDGE. I've integrated D-EDGE since November 2021.
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What does your role do at D-EDGE, and what does a typical day look like?
At D-EDGE, as a Technical Support Specialist, we help the hotels in their distribution, and we help them also to get to grips with the digital tools.
I've integrated D-EDGE as a Customer Service Agent, and after six months I took the position of Technical Support Specialist. As I said before, we help the hotels by solving their technical problems and also help them to take in hand the digital tools.
Why did you choose to join D-EDGE?
As a Technical Support Specialist, D-EDGE helped me to be more confident, also develop my analytical mind, and help me to know how to teach the junior staff.
I chose D-EDGE because it's a big company that I knew in my studies, and also after these years at D-EDGE I realized that D-EDGE is a company who have the people at heart and also help us to get better each day.